Globe vs PLDT: Which Is the Better Broadband Internet Provider in the Philippines? Is AI the game changer for telcos!
The Philippines has two major broadband internet providers: Globe and PLDT. Both companies offer a wide range of plans, from basic to high-speed, and both have a large customer base. But which provider is better?
Reliability:
In terms of reliability, Globe and PLDT are both pretty good. However, Globe tends to have a slight edge. According to a recent study by Ookla, Globe had an average download speed of 47.9 Mbps, while PLDT had an average download speed of 45.6 Mbps. Globe also had a lower latency (ping time) than PLDT.
Number of subscribers:
In terms of number of subscribers, PLDT has a slight edge over Globe. For broadband subscribers alone, it is hard to tell the exact figure. However, both are gaining and losing subscribers on daily basis.
Other telcos:
In addition to Globe and PLDT, there are a few other telcos that offer broadband internet in the Philippines. These include Converge ICT Solutions, SKY Cable, and DITO Telecommunity. However, these telcos have a much smaller market share than Globe and PLDT.
So, which is the better broadband internet provider in the Philippines? Globe and PLDT are both good options, but Globe has a slight edge in terms of reliability. If you’re looking for the most reliable broadband internet, then Globe is the better choice. However, if you’re looking for the provider with the most subscribers, then PLDT is the better choice.
Other factors to consider:
In addition to reliability and number of subscribers, there are a few other factors to consider when choosing a broadband internet provider in the Philippines. These include:
- Price: The price of broadband internet plans varies from provider to provider. Globe and PLDT are both relatively affordable, but there are also some cheaper options available.
- Plans: The plans offered by different providers also vary. Some providers offer more flexible plans than others.
- Customer service: The customer service of different providers also varies. Some providers have better customer service than others.
Recommendation:
The best way to choose a broadband internet provider in the Philippines is to compare the different options available and choose the provider that best meets your needs. Consider factors such as reliability, price, plans, and customer service when making your decision. Lastly, to avoid complications, take note of the lock-in contract. It varies from 24 to 36 months depending on the provider and freebies included upon signing up of your new account.
The final verdict
Both Globe and PLDT have almost similar when it comes to prices and plans. Payment options are very much alike as well.
Even on customer service interactions both are almost a complete replica of one another. From voice supports to social medias including web and email that seldom if not late to reply.
Bottom line on technical support, it is easier to apply for new account than to have your complaints heard or act upon.
Aiwhylive.com believes that this is where AI comes in. Any internet service provider in the Philippines that can maximize Artificial Intelligence or AI to its full potential will surely have the edge especially on customer service. AI is the game changer for telcos!